FAQs

  • At Redefining Roots, we firmly believe in changing the way that people think of medication management by offering integrative, collaborative, and holistic services. We aim to be a fully emulsified part of your therapy plan, to get your feedback, and look at your whole body health!

  • Many people avoid working with a provider who offers medication management because they don't really want to take psychiatric medications. At Redefining Roots, we won't always give you a prescription on your way out the door. We take the time to assess your situation and determine whether or not a medication is the right option.

  • At Redefining Roots, our primary areas of focus are addiction recovery, trauma-based disorders, mood disorders, and attachment repair with healthcare/medication management providers.

  • Yes, we offer Telehealth sessions on both Wednesdays and Thursdays in order to enhance convenience and accessibility for our patients. We hope this accommodation provides you with an efficient way to receive the care you need from the comfort of your own home.

  • Our practice is not in-network with insurance. We would be happy to supply you with a superbill, upon request, that can be submitted to your insurance.

  • Yes, with your permission, we will gladly collaborate with your therapist. Working closely with your therapist allows us to ensure that your medication regimen aligns with the goals and progress of your therapy sessions. We understand that successful treatment encompasses more than just prescribing medication; it encompasses your entire therapeutic journey.

  • Yes. We recommend all of our clients complete baseline labs annually at a minimum. We also order specialty labs and pharmacogenomic testing.

  • We value your time and will return your inquiry within 48 business hours. We do not provide emergency services or additional support after business hours. If it is an emergency, please call 9-1-1 (medical), 9-8-8 (psychiatric), or present to your nearest emergency room.

  • When you visit with us at Redefining Roots, we won't be rushing you in and out the door with a prescription in hand. Instead, we take our time really getting to know you and your unique needs before we ever pull out the prescription pad. During an initial session, we want to get to know you really well. We'll go far back and explore development, whole body health and mental health history, medication experiences, and more.

Patient Guidebook

This comprehensive resource is designed to help you navigate your care with ease. Inside, you'll find step-by-step instructions for setting up your Spruce account, managing appointments, sending secure messages, handling billing, and more.

Whether you're a new patient or just need a refresher, this guide will ensure a smooth and secure experience every step of the way.

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